Privacy Policy

Effective Date: July 9, 2025

Last Updated: July 9, 2025

This Privacy Policy describes how Olie Claudio (“we,” “our,” or “us”) collects, uses, shares, and protects personal information of users who visit our websites, engage with our services, or interact with our digital content across platforms. This policy applies to all users, clients, and site visitors globally, including those in the United States, the European Union (EU), and beyond.

By accessing or using any part of our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal and usage information:

a. Information You Provide Directly:

• Name, email address, phone number, mailing address

• Booking or scheduling details

• Payment and billing information

• Responses to contact forms, surveys, and feedback

• Uploaded files, project briefs, or creative assets

b. Automatically Collected Information:

• IP address, browser type, device information

• Pages viewed, time spent, clicks, and interaction data

• Cookies and tracking technologies (see Section 6)

c. Third-Party Integrations:

• Booking software (e.g. TidyCal)

• Email marketing tools (e.g. ConvertKit, Systeme.io)

• Payment processors (e.g. Stripe, PayPal)

• Analytics and automation tools (e.g. Metricool, Google Analytics)

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2. How We Use Your Information

We may use your information to:

• Provide services, complete bookings, and deliver digital products

• Respond to inquiries, requests, or messages

• Process payments and send invoices

• Send newsletters, updates, or promotional content (only with your consent)

• Analyze site traffic and improve user experience

• Maintain internal records for legal, tax, or compliance purposes

We do not sell your personal data.

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3. Sharing and Disclosure

We do not sell or rent your personal information.

We may share your data under the following limited circumstances:

• Service Providers: Third-party platforms (e.g. Stripe, ConvertKit) that enable us to fulfill services and deliver content securely

• Legal Requirements: If required by law, court order, or to protect our rights, property, or users

• Consent-Based Collaborations: If you explicitly agree to share certain project elements publicly (e.g. testimonials, portfolio work)

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4. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purpose it was collected for

• Maintain records for tax, accounting, or legal reasons

• Protect our rights in case of disputes or misuse

You may request data deletion at any time (see Section 9).

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5. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission or storage is ever 100% secure.

We encourage you to use strong passwords and avoid sharing sensitive data over unsecured platforms.

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6. Cookies and Tracking

We use cookies and similar technologies to:

• Recognize returning visitors

• Track user behavior for analytics

• Personalize content and email interactions

You can manage cookie preferences through your browser settings.

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7. Email and Marketing Communications

If you opt into our email list, you may receive updates, offers, or creative insights. You can unsubscribe at any time using the link in any email.

We will never add you to a mailing list without your consent.

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8. Your Rights (Including CCPA & GDPR)

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Object to or restrict data processing

• Withdraw consent where applicable

• File a complaint with a regulatory body

To exercise your rights, email: olieclaud@gmail.com with the subject line: Privacy Request.

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9. Children’s Privacy

Our site and services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect or solicit data from minors. If you believe a child has submitted personal data, please contact us immediately.

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10. International Users

We serve clients globally. If you are located outside the U.S., your data will be transferred and processed in the United States and/or other jurisdictions where our providers are located. By using our services, you consent to this transfer and processing.

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11. Changes to This Policy

We may update this policy periodically to reflect legal or operational changes. When we do, we will update the “Last Updated” date above. Continued use of our services after such updates constitutes your acknowledgment and agreement.

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12. Contact

For questions or concerns about this Privacy Policy or your data:

Olie Claudio

Email: olieclaud@gmail.com

Based in: Pittsburgh, PA | NYC | Miami

Serving clients globally

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13. Governing Law

This policy is governed by and interpreted in accordance with the laws of the State of Florida, New York, and Pennsylvania, as well as applicable international regulations.

By continuing to use our services or this website, you agree to these terms.